1 – Call the Clinic at 514-937-9251 ext. 7200 at the exact time (see When? below)

2 – Leave a message with your name and phone number

3 – Wait for us to call you back with the time of your appointment

Note: The phone operators only take the first 10 messages. Time slots only take a few minutes to fill up. If you do not get a return phone call, it means that there are no more spots left. Please note that we cannot guarantee that the doctor will see you at the exact time of your appointment, please expect delays.


  • Mondays at 11 A.M. -> for a Monday afternoon consultation
  • Mondays at 6:30 P.M. -> for a Tuesday morning consultation
  • Wednesdays at 6:30 P.M. -> for a Thursday morning consultation

Other consultation options, depending on your specific needs

To book an appointment:

  • by phone: 514 937-9251 extension 7302 between 12 P.M. and 8 P.M.
  • Online at the Quebec Medical Appointment Scheduler (RVSQ)
    • For all doctors on Ash Street, except Dr Christine Demers
  • Please note that we can help you navigate the RVSQ website by phone, do not hesitate to call us
  • Please note that it is not yet possible to book an appointment via the Sofy portal.


  • For an appointment on Center Street, or for an emergency time slot, please call (514) 937-9251 extension 7302 
  • Appointment cancellation: at least 24 hours before your appointment, please
    • According to our policy, 2 missed appointments in a row could make you lose your family doctor
  • Perinatal care :
    • The Clinic has midwifery services
    • or you can also register with Ma grossesse to find other types of care and information
    • please note that the Clinic doctors do not offer perinatal care
  • Documents:
    • To bring to your appointment: medicare card, medication list
    • To leave with your doctor: please leave them to the secretaries at the reception desk
      • Forms that need filling out need to be signed by the user beforehand

Our doctors:

  • Dre Véronique Cloutier-Nguyen
  • Dre Christine Demers
  • Dre Camille Gérin – On maternity leave, will be back Fall 2024
  • Dre Xiao-Lei Shelly Jiang Did quit the Clinic on April 16th, 2024
  • Dr Éric-Viet Laperrière-Nguyen
  • Dre Marie-Ève Leblanc
  • Dre Juliette Lemieux-Forget
  • Dre Annie McNicoll
  • Dre Rosalie Mongeau-Petitpas
  • Dre Yasmine Ousalem
  • Dr Glynn Rankin-Jardin
  • Dre Joanie Tremblay-Pouliot

What to do if you cannot get an appointment:

Do you live in Point St. Charles? Register onto the Quebec Family Doctor Finder (GAMF) centralized waiting list:

Still waiting?  

  • Make sure to update your request if you have new health problems, as this could change your priority level on the waiting list
  • Make sure your contact information is exact, up-to-date and complete
  • If you need help, do not hesitate to ask your nurse or social worker

You need to see a doctor (other options)?