Public consultation process 2022-2023

This page gives you all the details concerning the public consultation process put in place by the Point St. Charles Community Clinic to obtain feedback from users, members of the Clinic, citizens, and neighbourhood community groups.

You have until December 31, 2022 to take part in the consultation on the mission, vision and services offered by the Clinic to allow the organization to assess the need to review its positioning and service offering, as part of its upcoming strategic planning.

Two ways to participate:

1 – Fill out the online survey or come to the Clinic to obtain a paper version of the survey

2 – Join us at the December 6th citizens’ assembly, or at the various users’ assemblies and meetings (see calendar below)

The Clinic wants to ensure that everyone is able to participate and be heard. Various means will be used to communicate with all stakeholders and get their feedback on the issues that are essential to the Clinic’s development.

Calendar of assemblies and meetings

DateWhatTime and location
December 5Meeting with Clinic users2 pm to 3 :30 pm Cité des bâtisseurs – 1130, de la Sucrerie Street
Decembre 6  Assembly of Clinic Users
Breakfast provided by the Senior Center from 9:30am to 10:15am
9:30 am to 11:30 am  Pavillon des aînés – 2401, Mullins Street
December 6Point St. Charles Citizens’ Assembly
Drop-in daycare available
7 pm Lorne Center – 2390 Ryde Street
December 7Meeting with Clinic users12 pm to 1 pm Carrefour d’éducation populaire -2356 Center Street
December 12Meeting with Clinic users1:30 pm to 3 pm Habitations Favard – 2066, Favard Street
December 14Point St. Charles Community groups’ meeting12 pm to 1:30 pm (private)

Why is the Clinic organizing a public consultation?

The recent changes announced in Quebec’s health and social services network, the ongoing labour shortage, the transformation of the demographic portrait of Point St. Charles are among the major issues that are bringing the Clinic to review its positioning.

This extensive consultation will allow the Clinic to obtain feedback from neighbourhood stakeholders in order to better understand their health care needs and concerns. It is part of a strategic reflection process that began in the summer of 2022 and will run until June 2023, when a new 2023-2025 strategic plan will be submitted to the board of directors, and then communicated to the public by the Clinic.

The feedback received will be essential in planning the development of the Clinic, which offers a unique participatory management model for health services in Quebec. Since the Clinic’s creation more than 50 years ago, the citizens have been involved in the decision-making process of the organization’s orientation and service offer, ensuring that it meets the health and social services requirements of the neighbourhood.

Printable poster

A poster was designed to invite users and members of the Clinic, as well as citizens and neighbourhood community groups, to participate in the consultations. Feel free to print it out and use it!

Official communications

Communiqué de presse (français)

Press release (English)

For information and media requests:

Céline Bianchi
Communication officer
514 937-9251, ext. 7239

The steering committee

A steering committee was formed with the mandate to coordinate, plan and see to the realization of the planning.

It is made up of two board members — Pierre Riley and Louise Chapados — general coordinator Martial Mainguy, human resources coordinator Ginette Pilon, executive advisor Nathalie Parent, community organizer Ariane Carpentier, communications agent Céline Bianchi, Clinic administrator and employee Marie-Alexandre Côté (ICASI at home care support), as well as a consultant from the firm OBNL360. The Clinic benefits from the firm’s support and advice to carry out the strategic planning exercise and communicate results.

To ensure that the project meets the Clinic’s rules of citizen participation and participatory management, the steering committee will be probing various internal committees (Advisory Committee, Users’ Committee, professional councils), Clinic coordinators, teams (home care support, youth, etc.), community groups and neighbourhood residents. At all stages of the process, and particularly at the time of consultation and facilitation, the committee will ensure the presence and representation of various stakeholders.